Losing an object during an Uber or 99 trip can be a big problem. After all, how to get it back? Fortunately, both Uber and 99 have clear policies for dealing with lost items. In this complete guide, we will explain how to recover lost objects in Uber e 99.
How to recover lost objects in Uber?
If you lost something during an Uber ride, follow these steps to try to get it back:
- Open the Uber app and select the “Trips” menu.
- Choose the trip on which you lost the object and click on “Help”.
- Select “Lost Items” and then “Contact Driver About a Lost Item.”
- Enter your phone number and click “Submit”.
- The driver will contact you to arrange the return of the lost item.
If the driver doesn't contact you, you can repeat the process after 24 hours. If the item is not found after 7 days, you can contact Uber support to file a lost item report.
How to recover lost objects in 99?
Follow these steps to try to recover it:
- Open the 99 app and select the “Trips” menu.
- Choose the trip on which you lost the object and click on “Help”.
- Select “Lost Objects” and then “Contact the driver about a lost item.”
- Enter your phone number and click “Submit”.
- The driver will contact you to arrange the return of the lost item.
If the driver doesn't contact you, you can repeat the process after 24 hours. If the object is not found after 7 days, you can contact 99 support to file a lost object report.
Tips to avoid losing objects on Uber and 99 trips
To avoid losing objects during Uber and 99 trips, follow these tips:
- Make sure you have all your belongings before getting out of the car.
- Keep your belongings in a safe place while traveling, such as in the trunk.
- If you notice that you have lost something shortly after getting out of the car, contact the driver immediately.
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FAQs
- How do I contact Uber support or 99 to report a lost item? You can contact Uber or 99 support through the app or the official website. Select the “Lost Objects” option and follow the instructions to submit a report.
- How long does it take for Uber or 99 support to respond to my lost object report? Generally, Uber or 99 support responds to a lost object report within 24 hours.
- What happens if the lost object is not found? If the lost object is not found, you can file a lost object report with Uber support or 99. They can help you recover the object if it is later found.
- How do I know if the driver found my lost item? The driver will contact you via the app or the phone number provided to arrange the return of your lost item.
- What should I do if the driver refuses to return my lost item? If the driver refuses to return your lost item, you can file a lost item report with Uber support or 99. They will investigate the incident and help you resolve the issue.
Losing an object during an Uber or 99 trip can be stressful, but both apps have clear policies for dealing with lost objects. By following the simple steps outlined in this comprehensive guide, you can increase your chances of successfully recovering your lost objects. Remember to check all your belongings before leaving the car and keep your belongings in a safe place during your trip. We hope this guide has been useful in helping you recover your lost objects in Uber e 99.
