Losing an object during an Uber or 99 trip can be a big problem. After all, how to recover it? Fortunately, both Uber and 99 have clear policies for dealing with lost items. In this complete guide, we will explain how to recover lost objects in Uber and 99.
How to recover lost objects in Uber?
If you lost something during an Uber ride, follow these steps to try to get it back:
- Open the Uber app and select the “Trips” menu.
- Choose the trip where you lost the object and click on “Help”.
- Select “Lost Items” and then “Contact the driver about a lost item”.
- Enter your phone number and click "Submit".
- The driver will contact you to arrange the return of the lost object.
If the driver does not contact you, you can repeat the process after 24 hours. If the object is not found after 7 days, you can contact Uber support to file a lost object report.
How to recover lost objects in 99?
Follow these steps to try to recover it:
- Open the 99 app and select the “Travel” menu.
- Choose the trip where you lost the object and click on “Help”.
- Select “Lost Items” and then “Contact the driver about a lost item”.
- Enter your phone number and click "Submit".
- The driver will contact you to arrange the return of the lost object.
If the driver does not contact you, you can repeat the process after 24 hours. If the object is not found after 7 days, you can contact 99 support to file a lost object report.
Tips to avoid losing objects on Uber and 99 trips
To avoid losing objects while traveling by Uber and 99, follow these tips:
- Make sure you have all your belongings before leaving the car.
- Keep your belongings in a safe place while traveling, such as in the trunk.
- If you notice that you have lost something shortly after exiting the car, contact the driver immediately.
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FAQs
- How do I contact Uber or 99 support to report a missing item? You can contact Uber or 99 support through the app or the official website. Select the “Lost Objects” option and follow the instructions to submit a report.
- How long does it take for Uber or 99 support to respond to my lost object report? Generally, Uber or 99 support responds to a lost object report within 24 hours.
- What happens if the lost object is not found? If the lost object is not found, you can file a lost object report with Uber or 99 support. They can help you recover the object if it is found later.
- How do I know if the driver found my lost object? The driver will contact you via the app or the telephone number provided to arrange the return of the lost object.
- What to do if the driver refuses to return my lost object? If the driver refuses to return your lost item, you can file a lost item report with Uber support or 99. They will investigate the incident and help you resolve the issue.
Losing an object during an Uber or 99 trip can be stressful, but both apps have clear policies for dealing with lost objects. By following the simple steps outlined in this comprehensive guide, you can increase your chances of successfully recovering your lost items. Remember to check all your belongings before leaving the car and to keep your belongings in a safe place during your trip. We hope this guide has been useful to help you recover your lost objects on Uber and 99.
